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| Enquiry Type | Typical Response Time | Who Responds |
|---|---|---|
| General question about a review | Within 1–2 working days | Editorial team |
| Inaccuracy report or correction request | Within 1 working day | Lead analyst (David Clarke) |
| Player complaint about a listed casino | Within 2 working days | Editorial team |
| Partnership / affiliate enquiry | Within 3–5 working days | Commercial team |
| Press or media request | Within 3–5 working days | Communications team |